January 2013 Press Release



Edinburgh townhouse receives Tripadvisor Travellers’ Choice award


The Chester Residence has been named No1 in the UK top hotels by the leading global travel website TripAdvisor.


The luxurious collection of five star Georgian townhouses in Edinburgh’s West End was nominated in the 2013 Traveller’s Choice Hotel Awards, often dubbed the ‘Oscars of the hotel world’.


Now in its 11th year, it is Tripadvisor’s biggest ever Traveller’s Choice campaign with the awards identifying the most outstanding properties worldwide, in the categories of Top Hotels, Luxury, Bargain, Service, Small Hotels and BBs. The Chester Residence has been ranked 1st Small Hotel in the UK, 5th Small hotel in Europe, 5th Luxury Hotel in the UK, 11th Small Hotel in the World and 12th for Service in the UK.


Tripadvisor is the world’s largest travel website with over 75 million reviews and opinions from travellers around the globe, which enables travellers to plan and have the perfect trip based on the opinions of others.


Graham Wood, owner of The Chester Residence commented: “We are delighted to have been voted top Small Hotel in the UK by our guests. This is testimony to the efforts of our fantastic team who work hard to ensure each guest has a unique and memorable stay.”


Rory MacAleece, Head of Group Operations said: “The Chester Residence offers something quite different for travellers – spacious, private, high-end living in a home from home apartment environment, with access to hotel facilities at a five star level. This provides the discerning Edinburgh traveller with an added choice in accommodation venue. We find our repeat clientele is ever increasing, indicating clients prefer this style of accommodation once they have experienced it. We provide luxury surroundings ideal for families, long and short term visitors– on business and leisure, who simply want something more relaxed and homely.”


Graham Wood added: “Our secret is simply that we look after our guests very well….. Whatever they ask for – if we can, we will.”


The Chester Residence in the heart of the city’s West End has 23 luxury apartments. Each is individually designed and comes complete with all the benefits of a luxury hotel, with in-room dining and a full reception and concierge service. Suites come with a selection of luxurious toiletries and bath robes and the latest in-room technology (wide-screen multi-channel TV, DVD/ CD player, surround sound system and fully loaded iPod with docking station) is provided, plus a selection of DVDs and complimentary Wi-Fi.



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Notes to Editors:


Graham and Gillian Wood took over the running of The Chester Residence (five apartments on Chester Street) in 2006 and opened their flagship property (18 apartments on Rothesay Place) in August 2009. The Chester Residence offers 23 luxury one and two bedroom apartments with all the facilities of a home-from-home as well as access to five star hotel facilities including concierge and room service.


The Chester Residence Awards

  • Voted Scottish Hotel of the Year 2012 at the Scottish Hotel Awards
  • Accommodation of the Year and Serviced Apartments of the Year at the Scottish Hotel Awards 2011
  • Rory MacAleece, Manager to Watch 2011
  • 5 Star Hotel of the Year at the Scottish Hotel Awards 2010
  • Graham Wood and his brother Nic Wood (owner of The Rutland in Edinburgh) were jointly awarded Entrepreneur of the Year at the Scottish Hotel Awards 2010



TripAdvisor® is the world's largest travel site, enabling travellers to plan and have the perfect trip. TripAdvisor offers advice from travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 60 million unique monthly visitors*, and over 75 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to TripAdvisor's millions of monthly visitors.